Support Knowledge Base

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This is the home page for videoNEXT' Product Support Knowledge Base.

Please use it to gain knowledge on the videoNEXT products currently in support and please contribute back by submitting your feedback!

Recently updated articles

VCA/Enterprise Floating license server management (token based)
May 13, 2021 • contributed by Andriy Fomenko (Unlicensed)
Unblocking the locked user (3.3, 3.9)
Feb 04, 2021 • contributed by Andrey Starostin
Create non-expiring user
Feb 04, 2021 • contributed by Andrey Starostin
Stratus
Feb 04, 2021 • contributed by Andriy Fomenko (Unlicensed)
Stratus 3.9 line software packages
Sept 02, 2020 • contributed by Alexander Paskov
Stratus / VMS Client: how to install on Windows 7
May 05, 2020 • contributed by Andriy Fomenko (Unlicensed)
Manual re-indexing broken archive
Nov 26, 2019 • contributed by Maxim Petrov
Apply software updates to 3.9
Nov 13, 2019 • contributed by Jeffrey Scott
Enable Lenel intergation in Stratus (Old - For OnGuard 6.5 Only)
Aug 16, 2019 • contributed by Rafal Szczypek
Create a new DEMO stream
Jun 27, 2019 • contributed by Alexander Paskov
JetStream / Enterprise UI
May 16, 2019 • contributed by Andriy Fomenko (Unlicensed)
JetStream / Simple UI
May 15, 2019 • contributed by Andriy Fomenko (Unlicensed)
JetStream Documentation
May 15, 2019 • contributed by Andriy Fomenko (Unlicensed)
JetStream How-To Articles
May 15, 2019 • contributed by Andriy Fomenko (Unlicensed)
VCA local licenses management with Stratus 3.9
Mar 08, 2019 • contributed by Vladimir Ryabovol

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